WELCOME TO WIND GROUP
Wind Group is made up of 3 major brands. East Izakaya, Wind Japanese & Thai and Ma Chinese Cuisine.
This site is dedicated to our customers. Customer Care, Chopstick Club and VIP Membership.
We Care Customer Support
Dear valued customers,
Although we seek the very best for you, we realize that we are not perfect and... we want to be. From our decor, to service to our food and drinks. It's all about your experience. Sometimes we don't get it right and we want the opportunity to fix it. The WE CARE Program allows you to contact us directly.
WE ARE HIRING
With multiple locations, we offer the opportunity to find a workplace that is best suited for you and your style. Flexible scheduling to fit your school schedule and the option to work more hours when needed is also available.
V.I.P.
PROGRAM
POINTS FOR week day LUNCH 4600 PTS.
points for weekend lunch 5000 pts.
points for week day DINNER WITH 6000 PTS.
points for weekend dinner 6400 pts.
EVERY 3000 POINTS = $10 gift card
EVERY 5000 POINTS = $20 gift card
EVERY 6000 POINTS = $30 gift card
ALL ACCOUNTS START AT THE BASIC LEVEL OF EARNING POINTS. YOU CAN GRADUATE TO PREMIUM
WHEN YOU EARN 20,000 POINTS WITHIN A 12 MONTH PERIOD, YOU REACH THE PREMIUM LEVEL
1. COLLECTS POINTS
2. ON YOUR BIRTHDAY, RECEIVE 20% OFF
(at East Izakaya and Wind Japanese & Thai)
$5 off at Ma chinese cuisine
(minimum purchase $30)
3. PERSONALIZED OFFERS AND COUPONS
(special offers delivered via email)
1. COLLECTS POINTS
2. ON YOUR BIRTHDAY, RECEIVE 50% OFF
(at East Izakaya and Wind Japanese & Thai)
$15 off at Ma Chinese Cuisine
(minimum purchase $30)
3. PERSONALIZED OFFERS AND COUPONS
(Special offers delivered via email)
The Chopstick Club is an exclusive auditing club where we ask qualified customers to dine in our restaurants and submit an audit of their visit via an app for staff training and feedback. We are always looking to improve but it is important to know where to be looking.
Here's how it works... You must be a VIP member. VIP sign-up can be found on this website.
You must have at least one social media platform or account to be able to post a review of your visit with photos.
You must be able to use the app provided and fill out the questions in the app to submit at the end of your visit.
This program is free, your meal is free and there are no strings attached. Our staff will not know that you are a member.
The more you audit, the more visits you will be invited on. We will have six locations by end of 2019.
Chopstick Club applications have been concluded. Thank you to everyone that applied.